What to Expect at one of Our Saddle Fittings

Once we have an idea of what you are looking for, details of yourself and your horse we can decide between us which saddles we will bring for you to try at your saddle fitting.

We have found over the years that horses and ponies are quite straight forward for us to fit once we have the information we need and can choose the correct tree and panel .

We are highly experienced, fitting on average of 5 to 7 horses and ponies a day, quite often 7 days a week, all over the world . Because of this volume of fits, we find we have seen most fitting challenges and fitted most breeds, however like everything horsey we are occasionally surprised but can draw on our experience to enable us to fit both horse and rider.

The riders we have found vary hugely, as riders we all have aches and pains and often previous injuries, we are all different shapes and sizes and ride in different ways.

Because of this we like everyone to have a trial period on their new saddle, at the saddle fit you will have the opportunity to try the saddles you asked us to bring, limited only by the patience of your horse.

On the day of your fitting we will fill in paperwork for our records and will have the selection of the saddles you have chosen with us, you can try them and should you decide to buy one we would take payment for the saddle plus call out fee. All our saddles have a trial period, 4 weeks for ReactorPanel and 14 days for Comfort and Native Pony so you will have plenty of time to make sure you have made the right choice .

Should you wish to return or exchange your saddle during this time you would be given a refund less the charge of £25 per week to cover wear and tear on the saddle ( ReactorPanel only) and a handling charge related to bank charges depending on the form of payment . All our saddles also come with a 1 year guarantee on both the tree and leatherwork, please see our terms and conditions for more information.

We recommend a saddle check within the first 3 months especially in cases of remedial fits as we have found that horses and ponies will regenerate muscle very quickly when fitted correctly and given the right exercise, because of this we give a free adjustment/re-flock during this time subject to the agents call out fee.

Please feel free to contact us for your annual saddle check, Check our diaries for when we are going to be in your area, we cover most parts of the UK at least once a month and Europe at least every 3 months but may have an agent in your area who can see you sooner, please only use agents who’s details are shown on our websites as that will ensure you get the best possible fitting and value for money .

We are of course always available for advice via telephone or e-mail as quite often I can make suggestions which may make a call out un-necessary.

Here’s a video with Mathew Lawrence showing us a saddle fit…..